We have compiled some of the most common questions posted on our event websites.
Click on a category to view related questions. Click on a question to read the answer.
Registration & Participation
- Visit the website of the conference that you wish to attend and then click on the ‘Register Now’ button on the right menu bar. You will be taken to the Confbay conference management system page for that particular event.
- If you already have a Confbay user ID and password:
- Click on “Login” at the top right corner of the page
- Simply key your Confbay user ID and password and click on the ‘Login’ button. You will automatically be registered as a participant using previously saved details.
- If you don’t have a Confbay account:,
- Click on ‘Register’ at the top right corner of the page.
- Fill up the registration form and click on the ‘Register’ button.
- You will receive a confirmation email and a registration ID if your registration was successful.
We normally invite reviewers from among those who had attended our events. You can also apply to become one from our website.
It depends on the conference. If a virtual presentation category is available, it will be mentioned in the Call for Papers page on the conference website.
There are two kinds of presentation modes – Oral and Poster. You can select either one during the online submission process. Details are available in the Call for Papers page of the conference.
Yes. It will cost you USD 80 per copy and it will take 2 -4 weeks for it to be delivered to your address.
Yes. To view past proceedings, please visit ICSAI.org’s proceedings archive by clicking on the following links: http://icsai.org/past-proceedings/ or http://proceedings.icsai.org
Yes. Please notify us via email after you have made payment for the first paper. We will send you new invoices containing the reduced rate for any other papers that you have submitted. Please check the Fees & Payment page of the conference for more information.
Yes. Co-authors qualify for a reduced rate upon full fee payment by the main author. Please check the Fees & Payment page of the conference.
You will have to register separately under your own name and submit the same abstract as your main author.
You will first receive an invoice with the normal rate.
Inform us via email that your main author has made full payment. We will issue you a new invoice with the reduced rate.
An acceptance letter will be sent to you via email once your abstract has been accepted. This will be followed by an invoice for payment.
The fee covers:
- Admission to conference venue, keynote and parallel sessions
- Lunch and two coffee breaks per conference day
- Conference Program Booklet (Book of Abstracts)
- Conference Kit
- Presenter/Listener/Session Chair Certificate(s)
- Publication of Paper in Conference Proceedings (CD-ROM and online)
- Paper submission, review, and formatting.
Visa requirements vary greatly from country to country. Please check with the destination country’s embassy in for exact requirements imposed on citizens of your country.
Obtaining permission to enter the country is the participant’s own responsibility and the processes differ from one country to another. Please check with the embassy or consulate of the destination country in your own country for exact requirements.
Apart from the invitation letter, the secretariat will NOT issue any other documents or fill up any forms if you are required to do so by the immigration department. It is the participants’ sole responsibility to obtain such documents.
We cannot change the decision of the embassy or any other government departments, nor will we make any appeals to on behalf of the applicant.
Our emails, letters and certificates are generated automatically using the information that you keyed in during the registration and/or submission process. You can change this by clicking on ‘Edit My Detail’ from within the online system. Please inform the secretariat once you have made the changes so that they can send the required documents again.
As long as your paper had passed the review process and your fees had been paid, we will NOT remove you from the list of presenters and your paper will remain in the proceedings.
We will post your certificate and proceedings CD-ROM to the address you have given to us during registration.
Please let us know as early as possible if you are unable to attend. This will be a great help to our team managing the event at the venue.
At the moment, we do not accept In Absentia participations. All papers must be submitted with the intention of having them presented in person at the event.
Yes. Group registration is accepted for Listeners only. Just send us an email containing the full names, addresses, email addresses and institution name to us. You will need to provide a single billing address for us to send the invoice.
It depends on the conference. If virtual presentation is available, it will be mentioned in the Call for Papers page on the conference website.
Listeners will receive a certificate of attendance. Presenters will receive a certificate containing his/her name and the title of the paper that has been presented. If you have chosen as a Session Chair or Featured Speaker, you will also receive a certificate of appreciation in addition to the certificate of attendance.
Yes. However, that person must be a registered participant in the event either as a co-author or listener.
The person will receive a certificate according to his/her registration category.
Yes. The person presenting with you must also be a paid participant of the event either as a presenter or a listener. Please enter all their names together with yours in the ‘Presenter’ field in the online paper submission form.
Yes. You can present up to five separate papers with your name as the main author. Each paper must be submitted and paid for separately. Subsequent papers qualify for a reduced rate upon full fee payment for the first paper. Please check the Fees & Payment page of the conference.
Yes. However, they will have to register and pay separately as either a presenter or listener, if they wish to enter the hall and receive other participant benefits such as certificates, meals etc.
To receive a Presenter’s certificate, they will have to submit and upload the same abstract as yours.
Co-authors qualify for a reduced rate upon full fee payment by the main author. Please check the Fees & Payment page of the conference.
It is an official invitation issued by the conference chair to a confirmed participant of the event. It is normally issued after the fee payment has been made.
It is sometimes required for visa applications. You will not require this letter if you are exempted or are allowed to enter the country with a tourist visa.
Please note that this is the ONLY document that will be produced by the secretariat for visa applications.
Invitation Letters will only be issued after full payment of fees. Please email the secretariat immediately if no official invitation is received more than 7 days after receiving your payment receipt.
As a paying participant you will receive:
- Admission to conference venue, keynote and parallel sessions
- Lunch and two coffee breaks per conference day
- Conference Program Booklet (Book of Abstracts)
- Conference Kit
- Presenter/Listener/Session Chair Certificate(s)
- Publication of Paper in Conference Proceedings (CD-ROM and online)
Paper submission, review, and formatting.
Next, you will have to submit an abstract and/or full paper for review. You will only be considered as a confirmed Presenter once your abstract/full paper has been accepted and fees are paid.
Next, you will have to submit an abstract and/or full paper for review. You will only be considered as a confirmed Presenter once your abstract/full paper has been accepted and fees are paid.
No. We will use the email address that you have entered during registration to send notifications and announcements.
Yes. Please choose to attend as a Listener. The rate varies from one conference to another. Please visit our conference website for the exact fee that will be charged.
There are normally two main categories available i.e. Presenters & Listeners (or Observer). You will be asked to choose either one during registration.
There are normally three categories available. Presenter & Listeners (or Observer). You will be asked to choose between these two categories during registration.
Presentation
If your name has been mentioned in the conference schedule as a Session Chair, you will be awarded a special certificate of appreciation by the conference chair.
Some of the main responsibilities of a session chair include:
- welcoming and introducing the session’s presenters,
- announcing the titles of each presentation,
- ensuring that presenters adhere to the time given and;
- facilitating Q&A sessions.
You can volunteer by selecting YES when asked during registration. However, your appointment is not guaranteed and is at the sole discretion of the organizing committee.
It depends on the conference. If a virtual presentation category is available, it will be mentioned in the Call for Papers page on the conference website.
Yes. But the secretariat will charge a fee of USD 50 for printing and transportation.
We have no restrictions on the material used as long as the contents can be viewed clearly and the poster is in good condition aesthetically.
The recommended poster size is A0 (841mm wide x 1189 mm tall) unless specified differently on the conference website. Please notify the secretariat as early as possible if you are planning to use a different size to avoid any difficulties.
Your poster should contain the same information expected from an oral presentation. Try to use more visuals and graphics to present the information. Avoid copying and pasting your full paper in the poster.
Posters will be displayed at a pre-determined location within the venue. Time will be allocated for questions and answers regarding posters. The audience will be allowed to walk around the hall to view the posters. You will be required to be beside your poster to provide explanation and answer questions from the other participants.
Yes. We encourage you to send your files to the secretariat before you travel to the venue. However, the files will only be accepted ‘as-is’ and we will not be responsible for any problems encountered during your session.
You can use a USB drive to copy the file to the presentation laptop. You can also access your email from the presentation laptop and download it there yourself.
You can use audio especially if it is embedded in your presentation file. You must inform the secretariat early if you wish to play the audio via the hall speakers since different venues have different systems in use.
Yes. Please check with the secretariat especially regarding the way connection is made between your device and the LCD projector in the presentation hall.
Our presentation laptops currently support MS PowerPoint. Prezi has also been used on a number of occasions.
You will have to inform the secretariat early if you wish to use a different tool.
In principle, you can use any application as long as it is available on the presentation laptop and does not disrupt the computer’s operations.
Depending on the event, you will be given 15-20 minutes for the body of the presentation. You must allocate 5-10 minutes after that to answer questions from the audience.
There are two kinds of presentation modes – Oral and Poster. You can select either one during the online submission process. Details are available in the Call for Papers page of the conference.
Yes. Like other presenters, your abstract will be printed in the program booklet / book of abstracts. However, your paper will NOT be included in the published proceedings as it only feature full papers. There is no difference in fees if you choose to only submit an abstract.
As long as your paper had passed the review process and your fees had been paid, we will NOT remove you from the list of presenters and your paper will remain in the proceedings.
We will post your certificate and proceedings CD-ROM to the address you have given to us during registration.
Please let us know as early as possible if you are unable to attend. This will be a great help to our team managing the event at the venue.
At the moment, we do not accept In Absentia participations. All papers must be submitted with the intention of having them presented in person at the event.
It depends on the conference. If virtual presentation is available, it will be mentioned in the Call for Papers page on the conference website.
Paper Submission
- Visit the website of the conference that you wish to attend and then click on the ‘Register Now’ button on the right menu bar. You will be taken to the Confbay conference management system page for that particular event.
- If you already have a Confbay user ID and password:
- Click on “Login” at the top right corner of the page
- Simply key your Confbay user ID and password and click on the ‘Login’ button. You will automatically be registered as a participant using previously saved details.
- If you don’t have a Confbay account:,
- Click on ‘Register’ at the top right corner of the page.
- Fill up the registration form and click on the ‘Register’ button.
- You will receive a confirmation email and a registration ID if your registration was successful.
We offer language-editing services at USD 200 per 15-page paper. The editing will be done by our internal staff and for the purpose of meeting the minimum standards of the proceedings only.
It depends on the conference. If a virtual presentation category is available, it will be mentioned in the Call for Papers page on the conference website.
The reviewer will be able to see the names of the paper’s authors from the heading at the top of the paper.
Yes. We encourage you to download our paper template from the conference website when preparing your abstract and full paper for submission to our conference.
You can also download it directly from the following link: http://icsai.org/guides/writingstyle.doc
Papers must be submitted in English.
Our Malaysian events will sometimes accept submissions in Bahasa Melayu in addition to English. Please email your request directly to the conference secretariat.
You will still be part of the schedule and can still present at the event. The secretariat will use the most recent version in their possession for the proceedings CD-ROM.
You will still be part of the schedule and can still present at the event. There is a chance that your paper will be excluded from the proceedings CD-ROM. Please inform the secretariat if you need more time to prepare the paper.
You must write and submit your paper in MS Word format. Other file formats will not be accepted.
A camera-ready paper is a final version received from the author in terms of content. Authors may want to edit their full paper in response to comments received from the reviewer. The result of this modification should be sent to the secretariat as a camera-ready paper. This is the last step in the submission process. No further editing will be done on the paper except for formatting purposes.
Yes. It will cost you USD 80 per copy and it will take 2 -4 weeks for it to be delivered to your address.
Yes. You will receive a CD-ROM containing the conference proceedings in your conference kit at the registration desk during the event.
Yes. To view past proceedings, please visit ICSAI.org’s proceedings archive by clicking on the following links: http://icsai.org/past-proceedings/ or http://proceedings.icsai.org
Abstracts will be reviewed internally. If the committee finds it suitable and within the scope of the event, you will then be asked to submit a full paper.
Your full paper will be passed to a peer reviewer for marking and opinion using our online system. Based on the marks received from the reviewer, the committee will make a decision on whether or not to accept your full paper for publication in the proceedings.
Yes. If it is ready, you can submit your full paper right after you submit your abstract. You don’t have to wait for your abstract to be accepted in order to submit a full paper.
However, we will always review the abstract first and will only send the full paper for peer review after an abstract has been accepted.
After the acceptance of your abstract, you will be required to send a full paper for a review.
If your full paper passes the peer review process and your fees are paid on time, it will be included in the conference proceedings.
Abstract-only submissions will not be printed in the proceedings.
Yes. Like other presenters, your abstract will be printed in the program booklet / book of abstracts. However, your paper will NOT be included in the published proceedings as it only feature full papers. There is no difference in fees if you choose to only submit an abstract.
Yes. However, that person must be a registered participant in the event either as a co-author or listener.
The person will receive a certificate according to his/her registration category.
Yes. The person presenting with you must also be a paid participant of the event either as a presenter or a listener. Please enter all their names together with yours in the ‘Presenter’ field in the online paper submission form.
Yes. You can present up to five separate papers with your name as the main author. Each paper must be submitted and paid for separately. Subsequent papers qualify for a reduced rate upon full fee payment for the first paper. Please check the Fees & Payment page of the conference.
Multiple Submissions/Co-Authors
Yes. Please notify us via email after you have made payment for the first paper. We will send you new invoices containing the reduced rate for any other papers that you have submitted. Please check the Fees & Payment page of the conference for more information.
Yes. Co-authors qualify for a reduced rate upon full fee payment by the main author. Please check the Fees & Payment page of the conference.
You will have to register separately under your own name and submit the same abstract as your main author.
You will first receive an invoice with the normal rate.
Inform us via email that your main author has made full payment. We will issue you a new invoice with the reduced rate.
Yes. However, that person must be a registered participant in the event either as a co-author or listener.
The person will receive a certificate according to his/her registration category.
Yes. The person presenting with you must also be a paid participant of the event either as a presenter or a listener. Please enter all their names together with yours in the ‘Presenter’ field in the online paper submission form.
Yes. You can present up to five separate papers with your name as the main author. Each paper must be submitted and paid for separately. Subsequent papers qualify for a reduced rate upon full fee payment for the first paper. Please check the Fees & Payment page of the conference.
Yes. However, they will have to register and pay separately as either a presenter or listener, if they wish to enter the hall and receive other participant benefits such as certificates, meals etc.
To receive a Presenter’s certificate, they will have to submit and upload the same abstract as yours.
Co-authors qualify for a reduced rate upon full fee payment by the main author. Please check the Fees & Payment page of the conference.
Fees & Payment
Although we conduct events in various locations globally, ICSAI.org is a legal entity established in Malaysia and thus operates using a bank account registered in a Malaysian bank.
The following is our policy on refunds:
- A fee of USD100 will be deducted from all refunds to cover administrative costs incurred.
- Refund requests must be made no later than 30 days before the start of the event. Withdrawals made after this date do not qualify for a refund.
- The transfer of refunded amount will be performed by the secretariat no earlier than 30 days after the last day of the conference.
Yes. You can pay using online banking. Please refer to conversion rate at the CIMB website. Please use the Selling TT/OD value when making the conversion from USD to MYR. Any bank charges must be absorbed by the participant.
Yes. Please notify us via email after you have made payment for the first paper. We will send you new invoices containing the reduced rate for any other papers that you have submitted. Please check the Fees & Payment page of the conference for more information.
All bank charges and fees are supposed to be paid by the participants. The secretariat reserves the right to not process your participation if the amount received is less than the amount due.
Yes. Co-authors qualify for a reduced rate upon full fee payment by the main author. Please check the Fees & Payment page of the conference.
You will have to register separately under your own name and submit the same abstract as your main author.
You will first receive an invoice with the normal rate.
Inform us via email that your main author has made full payment. We will issue you a new invoice with the reduced rate.
Yes. You can pay via PayPal or telegraphic transfer regardless there is an invoice or not. You have to wait for an invoice first if you plan to use the Confbay payment system.
An acceptance letter will be sent to you via email once your abstract has been accepted. This will be followed by an invoice for payment.
The following are the channels that you can use to make payment:
Credit Card
If you plan to use credit cards, you can choose between using PayPal or from within our Confbay registration system. Please visit the Fees & Payment page on our website to start the process.
Telegraphic / Wire Transfer
You can transfer money from your bank straight to our bank via telegraphic or wire transfer. Bank details are available on the invoice sent to you or from the Fees & Payment page on our website.
The fee covers:
- Admission to conference venue, keynote and parallel sessions
- Lunch and two coffee breaks per conference day
- Conference Program Booklet (Book of Abstracts)
- Conference Kit
- Presenter/Listener/Session Chair Certificate(s)
- Publication of Paper in Conference Proceedings (CD-ROM and online)
- Paper submission, review, and formatting.
If you choose to make payment during the early-bird period, you will enjoy a cheaper rate compared to if you pay later.
Each event has its own payment deadline. Please visit the Important Dates or the Fees & Payment page from the conference website.
Yes. Group registration is accepted for Listeners only. Just send us an email containing the full names, addresses, email addresses and institution name to us. You will need to provide a single billing address for us to send the invoice.
Listeners will receive a certificate of attendance. Presenters will receive a certificate containing his/her name and the title of the paper that has been presented. If you have chosen as a Session Chair or Featured Speaker, you will also receive a certificate of appreciation in addition to the certificate of attendance.
Yes. However, that person must be a registered participant in the event either as a co-author or listener.
The person will receive a certificate according to his/her registration category.
Yes. The person presenting with you must also be a paid participant of the event either as a presenter or a listener. Please enter all their names together with yours in the ‘Presenter’ field in the online paper submission form.
Yes. You can present up to five separate papers with your name as the main author. Each paper must be submitted and paid for separately. Subsequent papers qualify for a reduced rate upon full fee payment for the first paper. Please check the Fees & Payment page of the conference.
Yes. However, they will have to register and pay separately as either a presenter or listener, if they wish to enter the hall and receive other participant benefits such as certificates, meals etc.
To receive a Presenter’s certificate, they will have to submit and upload the same abstract as yours.
Co-authors qualify for a reduced rate upon full fee payment by the main author. Please check the Fees & Payment page of the conference.
There are normally two main categories available i.e. Presenters & Listeners (or Observer). You will be asked to choose either one during registration.