Proceedings of the 2nd International Conference on Language, Education, Humanities and Innovation 2015
ISBN 978-967-13879-0-0

Students’ Satisfaction on English Online Programme at a Private University

Teo Yeong Chin, Siti Nor Amira Baharudin, Adzharsyam Abdul Hamid

UNITAR International University, Malaysia


The Objective of this paper is to investigate the students’ satisfaction in an English Online Programme . Online learning mainly consists of English lessons, exercises, practices and tests for language practice. The sample groups are 30 Malaysian students studying English as a support course in line with their core programme. The data are analyzed by mean, standard deviation (S.D.) value from the questionnaires and open ended responses. The results were found that the most average of satisfaction are subject contents including practice in the authentic situation, immediate feedback are ready for improvement, accessibility where they can utilize it at any given time or place and user friendly system.


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